Warranty Center

Residential Warranty Company

** PLEASE NOTE TEMPORARY CHANGES TO WARRANTY REQUESTS **

In light of recent developments with the COVID-19 virus, we will be taking precautionary measures in our handling of warranty requests that may affect you.   In our effort to limit mutual exposure amongst our staff, contractors, and clients, we will be deferring any non-critical warranty requests for at least 30 days effective March 13, 2020.  Our team is monitoring guidance from reputable agencies such as the Center for Disease Control and area Health Departments and will post a notice here if that time frame changes.  We apologize for any inconvenience this may cause, but we appreciate your understanding as we all contribute towards preventive measures.

CRITICAL REQUESTS:
  • Roof or siding issues. 
  • Plumbing related or leaks
  • Heating and Cooling system
  • Electrical (loss of power)

With the exception of specific emergencies, all requests for service should be submitted in writing via e-mail at customerservice@ideal-builders.com or using the online form below.

PLEASE CALL 1-800-589-4332 AND ASK FOR CUSTOMER SERVICE FOR YOUR WARRANTY REQUESTS. These documents will provide permanent documentation for your file.

Ideal Builders is proud to offer Residential Warranty Company, LLC & Affiliates (RWC) services.


Warranty Documents

Submit Request For Service